Shipping policy

Shipping Information (MY)

 

Parcels containing frozen food items within Malaysia are shipped via DHL e-Commerce or Xendnow. Please note that deliveries to East Malaysia is not available currently. All orders require a processing period of 1-2 business days before shipment. Shipping fees are calculated based on items, starting from RM10 (West Malaysia). For an accurate shipping quote, please place your order through our website.

 

Homeals (Hosome Meals) is not responsible for any lost or damaged parcels during transit.

 

For inquiries regarding parcel status or missing parcels, please contact our customer service: 

Customer Service Hotline: +60178100136

Email: hello@homeals.my

 

Payment Methods

 

We currently accept payments via SenangPay, offering the following payment options: Credit Card, Debit Card, Grab Pay, and Touch & Go e-wallet.